Our Company has a responsibility to our clients
to provide a high standard of service that will exceed all expectations.
Our Core philosophy has as its objective, the achievement of total building management and employee satisfaction.
To this end, Our Company. works very hard at keeping the
line of communication open at all times. Our goal is to create a
partnership with our clients that will deliver the highest standard of
housekeeping service possible, at a reasonable price, which will return
a reasonable profit to our shareholders.
Our Company. is committed to service. Beginning with the
selection and training of capable staff at all levels, the focus of each
task we undertake is very simple, client satisfaction. Over 50
combined years of experience in the provision of housekeeping services
has taught us that the best way to achieve this goal is:
- Provide on-going training for staff at all levels, including management.
- Establish a schedule of regular communication with our client,
including the use of Daily Log Books, Quality Assurance reports,
monthly meetings between the client and the T.A.G. Management Team
Leader. These meetings serve as the basis for maintaining a continuity
of information as well as a check on results achieved.
- Hire the best and then make certain each employee understands precisely what is expected of her/him.
Our Company understands that innovation, creativity and
flexibility in customer service are essential to our success. Our
Cutting Edge Technology
We continuously research productivity enhanced tools and equipment
that allow our staff to better manage the cleaning of your facility and
allow us to provide these services at a cost that meets your budget. Our
programs are the most effective and innovative in the industry. We are
the only cleaning contractor that has an in-house information technology
department who’s main objective is to implement and administer programs
designed to meet your needs. We have a vested interest in earning your
business by demonstrating that we are equipped and have the expertise
that sets us apart from our competitors.
Our Cleaning Process has proven over time that it imporves quality of the clean.See”Our Process” for more info.
Our quality assurance software programs actually make a difference to
the end result. Read more about our Quality Control programs.
Zone Cleaning vs.
Staff & Equipment Requirements
In the typical application of Team Cleaning, six team
cleaning specialists (2 vacuumers, 2 light-duty task persons, 1
restroom person and 1 utility person) can do the work of eight zone
cleaners—and do it faster and better.